COVID-19 Store Policies

As you all know, we at Tubby & Coo’s take our health and the health of our customers and community very seriously. We are monitoring the pandemic every day, watching what other cities are doing, and keeping an eye on the CDC and WHO recommendations. We are doing our best to ensure everyone’s safety, and we are eternally grateful for all of our amazing customers who have kept us alive during this pandemic. 

Our major deciding factors for re-opening the store to browsing have been a widely available vaccine for kids and the adult population in New Orleans reaching a 70% vaccination rate. Since both of these factors have been met, we have decided to re-open the store to browsing on Small Business Saturday, November 27!

We will continue to take orders for porch pickup (same day if we have it in stock!) and happily make recommendations via phone and e-mail. We will also continue to ship orders anywhere in the U.S.

If you do plan to come in and browse, please take a moment to review our COVID-19 policies for shopping inside of the store below. We will be happy to see your faces again!

STORE HOLIDAY SCHEDULE

Nov. 25-26:  CLOSED for Thanksgiving

Nov. 27:  10AM – 6PM, Re-opening Day! Small Business Saturday!

Dec. 24: 10AM – 4PM

Dec. 25 – Dec. 28:  CLOSED

Dec. 31 – Jan. 1: Regular hours

REGULAR STORE SCHEDULE

Monday – Tuesday: CLOSED

Wednesday – Friday: 10AM – 4PM

Saturday – Sunday: 10AM – 6PM

COVID-19 POLICIES FOR BROWSING IN-STORE

  1. MASKS ARE ABSOLUTELY REQUIRED FOR EVERYONE ENTERING THE STORE, INCLUDING CHILDREN, NO EXCEPTIONS. Even if you are wearing a face shield, a mask covering your NOSE AND MOUTH is required. If you have a medical reason for not being able to wear a mask or you don’t want to wear a mask, you are still able to use our contactless porch pickup and shipping options for shopping, and you can call or e-mail us to talk through recommendations, but masks will be required in order to enter the store. If you forget or lose your mask, we will have some disposable ones on hand we can provide to you. 
  2. Your face mask must cover your mouth and nose the entire time you are inside the store, including when talking, coughing, sneezing, etc.
  3. You should be SYMPTOM FREE if you are entering the store.
  4. Please keep your handling of the merchandise to a minimum. 
  5. Please keep your browsing time to 30 minutes or less out of respect for our workers and for other folks who may be waiting.
  6. NO food, drink, or phone calls while inside the store. If you need to take a call, we ask that you please step outside.
  7. NO public bathrooms are available.
  8. NO congregating, either inside or outside the store. Customers should browse, buy, and leave.
  9. We will NOT accept returns or used book or board game exchanges. 
  10. Please remain socially distant from our workers, keeping at least 6 feet between you, including while receiving recommendations.